Rusty Pizza

There are times when I want to eat pizza and then there are times I do not. Then there are times when I have no idea what I want to eat, I am hungry, but the choice on the menu is giving me a challenge on what to choose. It was the latter challenge when on a recent Saturday we decided to have lunch during a shopping trip to Bristol. We chose Zizzi in Cabot Circus in the main as we had some vouchers to use there, so at least that was a choice I didn’t have to make!

Though this is a modern shopping mall, and despite that, I do like the decor of Zizzi and the environment. The use of old cupboard doors on the walls for example add a really rustic, yet modern feel to the space. It was quite early for lunch when we arrived, but even so they had no four cover tables left, so we had two twos stuck together in a quieter part of the restaurant. Well I say quieter, there was a large table reserved for a party, which thankfully didn’t arrive until after we had finished and left.

The welcome was warm and we spent a little time looking over the menu. There were lots of things on the menu which took my fancy, but in the end I went with the Autumn Special: Smoky Chorizo & Wild Boar Rustica Pizza.

Smoky Chorizo & Wild Boar Rustica Pizza.

This stretched thin crust pizza was described as coming with smoked mozzarella, Trealy farm smoked chorizo salami, wild boar meatballs, sunblush tomatoes, grated riserva cheese, purple basil & chilli threads.

Alas I didn’t get the purple basil, just the regular green kind. I also didn’t read the menu so wasn’t sure what the threads were until I checked the website later, they were certainly not spicy.

I do like the rustica style of pizza from Zizzi. The crust was nice and the toppings were really tasty.

…but you don’t like it!

Kingston upon Thames

Down in London for a family visit, it was time for lunch. Kingston has a lot of wonderful places to eat, however with young children we chose Zizzi, partly as one wanted pizza and the other is gluten-free (and Zizzi do a nice gluten free pizza).

It was a Saturday lunchtime and the place looked packed standing outside, I didn’t hold out much hope that we would be able to get a table, especially as we hadn’t booked. However the branch of Zizzi in Kingston has an upstairs, which was a lot less crowded and we able to easily find a table for the seven of us. I quite liked the nautical theme of the decoration and furniture.

Zizzi in Kingston

I do like the rustica style pizza at Zizzi and have had their Carnosa before which I enjoyed. Going over the menu I was tempted to have the Carnosa again, but saw the new Rustica Pizza Pulled Pork Roma. This was described as slow-cooked pulled pork and crispy crackling on a white base of Fior di Latte and smoked mozzarella with pepperoni, sunblush tomatoes, thyme & smoked chilli jelly.

Rustica Pizza Pulled Pork Roma

I almost always avoid menu items with pulled pork in them, as I don’t like it. They usually contain a sticky sweet barbecue sauce, from the menu description it was apparent that this pizza didn’t. I should point out I wasn’t certainly expecting any kind of authentic Italian experience here either.

I like how they use the term, Fior di Latte mozzarella to make it sound exotic and authentic, what it actually means this is cheap mozzarella made from cow’s milk and not the buffalo milk that “proper” mozzarella is made from. However when it comes to topping a pizza, I don’t believe it makes too much difference when it comes to flavour. I do though think it’s amusing they are using the Italian terminology to make the pizza appear more “authentic”.

The rustica style pizza is a stretched pizza base, which is more authentic than most pizza you can buy, it’s also similar to the Romana style pizze you can get Pizza Express. I like the crisp and texture of this pizza. I liked the crunchiness of the crackling and tasty pork. The other toppings all added to the overall experience.

I did enjoy this pizza and found it a delicious combination of tastes and textures.

The service was friendly and fast, however though I ordered a starter, it never arrived, the waiter had forgotten to put it through to the kitchen!

The other starter arrived just as we started to eat it, all the main courses arrived, it was bread, so less of an issue, but even so…

So, nice environment, great pizza and okay service. Even if it is busy, you should still as a restaurant be able to manage, I was expecting Saturday lunchtime to be busy, so should Zizzi.

You need more staff…

I like great service, actually I almost expect great service. Generally most people do not go out to a restaurant to eat, they go for the whole experience. The welcome, the opening drink, the perusal of the menu, the choosing, the ordering, the anticipation, the actual eating, the reflection and leaving the table, knowing you don’t need to do the washing up. It’s the atmosphere, the furniture, the music, or no music, the ambience. A good restaurant will try and ensure that the whole experience is just right, and good customer service, is critical for a positive dining experience.

Down in London for a short break, we went to Pizza Express in Kingston, in the Rotunda. Though they said the air-conditioning was broken, it wasn’t that hot, so it didn’t appear that was going to be an issue.

Looking over the menu I decided upon the Toscana Romana Pizza, which is described as having a bigger, thinner, crispier pizza, topped with crumbled chilli & fennel sausage, mozzarella and tomato finished with baby mozzarella, Gran Moravia cheese, fresh basil and extra virgin olive oil.

Toscana Pizza

Though on my pizza I got slices of sausage rather than crumbled sausage and I think the pizza works better for it. The Toscana Pizza was delicious and I really enjoyed it.

My wife went with the Leggera Superfood Salad, this is made with baby spinach and seasonal mixed leaves, roasted butternut squash, beetroot, light baby mozzarella, avocado, pine kernels, cucumber, lentils and fresh basil, finished with balsamic syrup.

Superfoods Salad

She really enjoyed it, she though was disappointed that it had no seafood in it! Always read the menu carefully.

Unfortunately, a lack of staff meant for me that the dining experience, specifically the service, was not as good as the pizza. We had to wait long amounts of time between getting the menu, placing our food order, ordering additional drinks and getting the bill. One of the results of the lengthy service delays was in the end we decided not to have pudding.

I don’t mind slow service sometimes, it’s nice to take your time and not be rushed, however, I do find there is a difference between slow and indifferent, which appeared to be the issue here. Too often we were ignored even though we had indicated or even said we wanted some attention. I got the feeling that this was down to a lack of staff, who were probably too rushed and forgot about the key elements of good customer service.

The food was great, just a pity about the service.

A lunchtime Calzone

Taking lunch at Bella Italia in South Kensington the other week, I decided that I would go down the Calzone route.

Calzone and salad

Bella Italia in South Kensington is a short walk from the Science Museum, which we had just visited. The lunch menus inside the museum cafés looked interesting, but my children’s choices were quite limited. Can be quite a challenge for eating out, when your youngest is adamant she is going to eat nothing unless it was pizza!

If you have visited a Bella Italia in most parts of the country, you probably have gone in quite a large spacious restaurant, the one in South Kensington is very small in comparison over two floors, probably only a third of the covers you would find another Bella Italia. This one did though look much more inviting and cosy than others I have been in.

We were seated upstairs and decided to partake the lunch menu, at £7.95 for one course, this was two pounds more than the same menu, for example in Bristol. This London weighting probably pays for the higher rental costs and high staff costs, though less value for money was a result.

Looking over the menu, I decided upon the Calzone Diavola. This is described in the menu as “The perfect portion for lunchtime with N’duja sausage and pepperoni, chicken breast, cherry bell peppers, green chillies, red onion and mozzarella on a spicy arrabbiata base, served with mixed salad and arrabbiata dip.”

I was quite surprised when it arrived the find the edges were crimped like a pasty.

The pizza “base” was well cooked, crisp on the outside and soft inside. The filling was spicy and tasty, but I did feel it wasn’t that generous. Now I am not sure if that was because this was the “lunch menu” version or if this was the size it was. The salad was nice, but I don’t think I did get the arrabbiata dip!

So what about the service, well they were obviously under staffed, the waiters were trying their best, but the whole service from start to finish took a really long time, this wasn’t going to be a quick meal. They also slightly messed up our order, though that was quickly rectified.

Overall I enjoyed the Calzone, and even at £7.95, thought it was good value for money, alas it was a pity that the place was so under staffed and as a result the service suffered.

Stuffed

Yesterday we had lunch at Pizza Hut, not my first choice for pizza, but when there is no other choice, what choice did I have?

I decided that though I really didn’t like the idea of the stuffed crust, I really couldn’t say anything bad about it as I have never tried one. So when I ordered my pizza I did order a stuffed crust.



So did it add anything?

No.